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ConversionIQ Docs

Account – Channels – Social Channels

Route

Section titled “Route”
  • Path: /account/channels/social (TBD)
  • Parent: channels.md

Purpose (business goal)

Section titled “Purpose (business goal)”

Connect and manage social channel identities (pages/accounts) used for inbound mentions/messages and outbound replies.

User roles & permissions

Section titled “User roles & permissions”
  • Workspace Admin
  • Permissions: channels.connect, channels.manage (TBD)

Reference: Roles & Permissions Model

Layout structure

Section titled “Layout structure”
  • Provider selector (if multiple)
  • Connected accounts/pages list
  • Health and scope status

Components used

Section titled “Components used”

States

Section titled “States”
  • Empty: no social accounts connected
  • Loading: fetch accounts + connection status
  • Error: auth failure / missing scopes
  • Complete: accounts list + actions

Business logic (high-level)

Section titled “Business logic (high-level)”
  • Map provider identities to workspace channel entities.

Domain refs: Domain: Channels

API dependencies

Section titled “API dependencies”
  • GET /channels/social/accounts (TBD)
  • POST /channels/social/connect (TBD)

Enterprise constraints

Section titled “Enterprise constraints”
  • Brand isolation across workspaces

Edge cases

Section titled “Edge cases”
  • Partial scopes; limited reply capability

Security & compliance considerations

Section titled “Security & compliance considerations”
  • Mask identifiers where needed; audit changes

Reference: Security & Compliance

Analytics events (if applicable)

Section titled “Analytics events (if applicable)”
  • channel.connected

Reference: Analytics Events (MVP)