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Chatti Live – Agents

⚠ DEPRECATED (2026-03-15)

The /chatti-live/agents route concept is deprecated. Agent management has been consolidated into the workspace-first model:

This file is retained for historical reference only. Do not implement or extend this route.

Route (deprecated)

Section titled “Route (deprecated)”
  • Path: /chatti-live/agents (never shipped)
  • Parent: README.md
  • Children:
    • agent.md

Purpose (business goal — historical)

Section titled “Purpose (business goal — historical)”

Manage agent roster, availability, routing, and configuration for conversation handling.

User roles & permissions

Section titled “User roles & permissions”
  • Manager, Workspace Admin
  • Permissions: agents.view, agents.manage (TBD)

Reference: Roles & Permissions Model

Layout structure

Section titled “Layout structure”
  • Agent list (status, assignments, skills)
  • Create/edit agent configuration action

Components used

Section titled “Components used”

States

Section titled “States”
  • Empty: no agents configured
  • Loading: fetch agents
  • Error: permission denied
  • Complete: agents list

Business logic (high-level)

Section titled “Business logic (high-level)”
  • Agent capabilities and routing must honor workspace policies.

Domain refs:

API dependencies

Section titled “API dependencies”
  • GET /agents
  • POST /agents
  • PUT /agents/{id}

Enterprise constraints

Section titled “Enterprise constraints”
  • Agents and assignments are workspace-scoped; never leak identity/config across workspaces.
  • Auditability is required for agent configuration changes that affect outbound behavior.

Edge cases

Section titled “Edge cases”
  • No agents exist; system defaults/auto-provisioning behavior is TBD.
  • Agent deactivated while assigned; reassignment rules are TBD.

Security & compliance considerations

Section titled “Security & compliance considerations”
  • Audit agent configuration changes

Reference: Security & Compliance

Analytics events (if applicable)

Section titled “Analytics events (if applicable)”

TBD

Reference: Analytics Events (MVP)